Hosting
Datacom GlobalCenter
GlobalCenter's aim is to provide the very best of Internet hosting and managed services to support today's mission critical operations.
Established in 1998, our purpose built facility provides 24 hours a day, everyday of the year (7x24) data centre operations. With no single point of failure and a fully scalable world-class infrastructure, we ensure maximum uptime and performance to our clients.
Teamed with quality staff who have been selected for their extensive industry knowledge and expertise, GlobalCenter's best of breed offerings are second to none. Our large customer base is a very strong endorsement of this quality & philosophy our company represents.
Geographic Location
Our Data Centre is situated on the outskirts of Melbourne CBD in the Southbank precinct of South Melbourne providing superb accessibility and anonymity. The dedicated data centre facility has been purposely designed to provide the utmost security and redundancy to ensure your services are continually protected and monitored.
Security
- 2nd Floor secure location.
- Security Guards are on duty to monitor all access points to the building.
- Security cameras continually monitor the entire facility.
- Monitored alarms on all ingress points.
- Card access technology tracks and records all door entry and exit transactions.
- All visitors are required to be identified with Photographic Identification, escorted by a GlobalCenter sponsor at all times and sign an NDA prior to entry.
Network Operation Centre
The Network Operations Centre (NOC) is manned 24 hours a day, everyday of the year. Our staff are highly trained individuals who provide telephone and on-site support for all our emergency and administrative requirements.
CCTV (Closed Circuit Television) cameras are strategically located throughout the facility, recording 24x7x365. Access to secure areas is via swipe card, authorised by our computerised access-control system. On site security guards provide the next level of security. No visitor will be allowed access to the facility unless our client has given prior authorisation and without satisfactory proof of identity.
Our servers and equipment are stored in an escorted data area. Visitors to this area are escorted at all times. The next level of security is lockable cabinets, providing peace of mind to the customer that no one can gain access to our equipment. Finally the highest level of physical security is within a secure caged area. Open racks and/or lockable cabinets can be placed within a cage for utmost security and peace of mind.
Core Network Devices
The data centre employs a variety of high-end routers, switches, load-balancers and firewalls to ensure a world-class network of extremely high availability and performance. The entire core-network is designed around an N+1 redundancy model, ensuring no single point of failure through out the network. Routers are placed in a configuration that allows them to act as fail over for each other, as well as having redundant management engines and power supplies.
Power
South Melbourne power grid location separate to City of Melbourne grid. An In building power substation - supplying 4000 AMPS N+1 UPS system supplies conditioned AC Power to the data floors. The UPS batteries ensure that the load is maintained whilst the generator back up unit reaches design operational parameters to service the entire requirements of the data centre floor. GlobalCenter has on site fuel storage to service the generator system running at full load for a period of approximately 32 hours. Supply contracts exist with fuel vendors to ensure ongoing requirements are meet.
Cooling
12 Process cooling units (PCU's) provide ample cooling throughout GlobalCenter's data floor. The data centre maintains redundant backup PCU's that allow us to maintain a constant return air temperature of 20 degrees C and 50% humidity to ensure stable server operation. Raised floor provides cooling directly to all racks, cabinets and cages throughout the data centre.